“Time rules over us without mercy. Not caring if we’re healthy or ill. Hungry or drunk. Russian, American, beings from Mars. It’s like a fire, it could either destroy us or it could keep us warm. That’s why every FedEx office has a clock, because we live or we die by the clock. We never turn our back on it and we never ever allow ourselves the sin of losing track of time.”
Chuck Noland (Tom Hanks) – Castaway
I think of this quote often when we present a candidate to a client. The client clock begins to tick the moment the candidate knows we have presented his/her credentials. He/she is excited, scared, anxious, nervous. The enemy here is silence, and by extension, time. Unfortunately, this seems to be a trend recently as we have had multiple clients miss out on strong candidates because of inaction.
The biggest issue arises when clients are too slow to respond once the initial candidate presentation has been sent. In the background, HLS has spent a great deal of time marketing this opportunity to the candidate. He/she is excited and ready to get in front of them. However, as time goes on with no response from the client, the excitement begins to fade, and interest starts to wane. Therefore, it is crucial that a first meeting or phone call gets scheduled sooner rather than later when there is interest in the candidate.
With unemployment at historic lows, candidates can tend to be more discerning about his/her next opportunity. Most premium candidates are currently employed and often are not actively looking for his/her next move. The clients who are timely and show an active interest with these candidates will be more successful in the hiring process.
It is important to note that due diligence of the hiring process should not be compromised in order to placate to brevity. Instead, one must see measured progression. A timely initial response and responsive communication will ensure this measured progression.
You cannot control everything in your life or your business, but you can control your timeliness. It is free and completely within your domain. When it begins to control you, opportunities will be missed!
Joshua Petzel – Managing Director